Yousuf Mohamed Al Jaida and QFC Achieve ISO Certification: A Commitment to Quality Service
In a significant milestone for Qatar’s financial sector, the Qatar Financial Centre (QFC), a premier onshore financial and business hub in the Middle East, received the esteemed ISO 9001:2015 certification from BSI (British Standards Institution). This achievement was officially recognized during a ceremony where Yousuf Mohamed Al Jaida, Chief Executive Officer of QFC, received the award from Ilias Karampoikis, IMETA Sales and Commercial Director at BSI. The certification is a testament to QFC’s dedication to maintaining the highest standards in quality management and customer service.
The Importance of ISO 9001:2015 Certification
ISO 9001:2015 is an internationally recognized standard for Quality Management Systems (QMS) that provides organizations with a framework to consistently meet customer and regulatory requirements. Earning this certification reflects QFC’s commitment to enhancing customer satisfaction through improved processes and services. It signifies a structured approach toward quality management, emphasizing continuous improvement and operational excellence.
QFC’s Client Affairs Department: Tailored Immigration Services
At the heart of QFC’s newly certified services is its Client Affairs (CA) department, which is dedicated exclusively to immigration services. This department is essential for facilitating a seamless setup journey for clients navigating the complexities of the Qatari business environment. From handling resident permits to managing business visa applications, the CA team works closely with clients to ensure their unique needs are met effectively. By providing tailored support, QFC aims to alleviate challenges often faced by businesses in the region.
CEO Yousuf Mohamed Al Jaida’s Vision
During the certification ceremony, Yousuf Mohamed Al Jaida expressed elation at receiving the ISO certification, underscoring the commitment to maintain high levels of service. He proudly remarked, “We are delighted to receive this ISO certification, which underscores our steadfast commitment to delivering excellent service. At QFC, our mission is to pave the way for business success in Qatar.” Al Jaida highlighted the importance of understanding client challenges and tailoring support to streamline their operations. This customer-centric approach is invaluable as it positions QFC as a supportive partner in the journey of business establishment in Qatar.
BSI’s Recognition of QFC’s Dedication to Quality
Ilias Karampoikis, the IMETA Sales and Commercial Director at BSI, also addressed the significance of the ISO certification. He congratulated QFC for its exceptional commitment to improvement and quality, stating, “BSI would like to congratulate QFC on its certification to ISO 9001, which helps to show its commitment to improvement as well as to quality products and services.” Karampoikis emphasized the long-term benefits that come from maintaining a proactive stance on quality, impacting employees, clients, and society as a whole positively.
The Road Ahead for QFC
Achieving the ISO 9001:2015 certification marks a pivotal moment for QFC, reinforcing its status as a leading financial center in the region. As it moves forward, QFC is poised to enhance its operational processes continually, ensuring that clients receive not only quality services but also a reliable partnership in realizing their business aspirations. With a strong commitment to maintaining these standards, QFC is well-positioned to elevate the business landscape in Qatar, fostering an environment of innovation, growth, and success.
